December 2016

Patient Experience Council portrait

Meet the Domain Champions

The Patient Experience Council, chaired by our CNO Joanne Miller and CMO Larry Ramunno, kicked off this past August. The purpose of the council is to provide strategic oversight to advance patient and family centered…


Language Of Caring Update & Skill Of The Month

Language of Caring Congruent with our mission to deliver excellence and compassionate care, every person, every time, we have been focusing on one skill every 6-8 weeks to instill the practice of these heart skills…


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Sharing Success Update: December 2016

Sibley’s Sharing Success plan ties employee incentives to the achievement of our key organizational objectives. These objectives include improving quality and safety, engaging our workforce, outstanding financial performance, and providing the best experience for every…


Gratitude Letter

Ms. Cirineo of SASC, I underwent an outpatient surgical procedure at Sibley this past Wednesday afternoon. I write to offer my congratulations and thanks to the team that cared for me. They were all outstanding…


About HCAHPS

The basics: Sibley uses the company Press Ganey to administer and analyze the Centers for Medicare & Medicaid Services (CMS) HCAHPS survey, which monitors inpatient feedback and perceptions of care. We use this data to…


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